1. Acceptance of Terms
By accessing hostingcpu.com, ordering services from HostingCPU, opening a support account, or using any service provided by HostingCPU, you agree to these Terms of Service and all related policies linked from our legal center. If you do not agree, do not use our services.
2. Eligibility and Account Security
You represent that you are legally able to enter into a binding agreement. If you act on behalf of a business or another person, you represent that you are authorized to bind that party. You must provide accurate, current, and complete registration, billing, and contact information and keep it updated at all times.
You are responsible for all activity under your account, including actions taken by employees, contractors, administrators, or anyone using your credentials. You must maintain strong passwords, restrict unauthorized access, and notify HostingCPU promptly if you suspect compromise, fraud, or abuse.
HostingCPU may require identity verification, company verification, billing proof, tax details, authorized signatory details, or fraud-prevention checks before provisioning or continuing certain services, especially dedicated servers, high-risk orders, enterprise purchases, custom deployments, or transactions flagged by our payment, fraud, or compliance systems.
3. Services and Service Changes
HostingCPU may offer shared hosting, cloud hosting, virtual servers, dedicated servers, managed support, migrations, domains, software licenses, and third-party services. Features, specifications, storage allocations, location choices, and support scope may vary by plan.
We may improve, modify, replace, suspend, or discontinue any feature or component of the services where reasonably necessary for security, technical operations, vendor changes, legal compliance, product evolution, or business needs. We will aim to avoid unnecessary disruption, but uninterrupted availability is not guaranteed unless expressly stated in a separate signed service agreement.
Nothing on hostingcpu.com constitutes a legally binding promise of uninterrupted availability, fitness for a particular customer workload, or compatibility with every application stack unless expressly committed in a separate signed agreement. Published plan descriptions, quotas, and promotional statements are subject to technical, commercial, security, and vendor constraints.
4. Billing, Renewal, and Payment
All fees are due in advance for the selected billing term unless otherwise agreed in writing. You authorize HostingCPU to invoice and collect recurring charges for automatically renewing services using your selected payment method or billing account.
Failure to pay on time may result in suspension, late fees, removal of features, service restrictions, cancellation of associated services, or permanent data deletion after the applicable retention period. Taxes, third-party charges, currency conversion costs, and banking fees are your responsibility unless expressly included.
Some products, including domain registrations, licenses, setup work, migration work, third-party software, or custom administrative services, may be non-refundable even if other services qualify for a refund under a separate written policy.
All fees are exclusive of applicable taxes, including GST and other applicable levies, unless expressly stated otherwise. You are responsible for applicable withholding, banking, remittance, and statutory compliance obligations associated with your purchase, except to the extent such obligations are legally imposed on HostingCPU and not transferable by contract.
5. Customer Content and Backup Responsibility
You retain responsibility for all websites, applications, databases, code, email, media, logs, and other content stored or transmitted through the services. You represent that you have all necessary rights to use and host that content.
You are solely responsible for maintaining independent backups. HostingCPU may maintain platform-level backups or snapshots for operational reasons, but unless we expressly contract for backup services, such copies are not guaranteed to exist, be complete, or be recoverable for your benefit. You must maintain your own tested backup process.
Unless HostingCPU has expressly agreed in a separate written contract to provide managed backup, disaster recovery, archival retention, or restoration services, HostingCPU does not undertake any obligation to preserve, retain, restore, reconstruct, or recover customer data, websites, databases, email, applications, or server state after deletion, corruption, compromise, encryption, hardware failure, software failure, administrative error, malware event, ransomware event, vendor failure, or account termination.
Any backup, snapshot, replication, imaging, rollback point, disaster recovery copy, or archival retention mechanism made available through a control panel, automation layer, or operational process is provided on a best-effort basis unless expressly covered by a separate written contract. HostingCPU does not warrant backup frequency, backup integrity, retention duration, successful restoration, point-in-time consistency, application consistency, or suitability of any backup for business continuity, legal compliance, or evidentiary purposes.
6. Acceptable Use and Cooperation
Your use of the services must comply with law, our Acceptable Use Policy, third-party provider rules, and all security and abuse-prevention directions reasonably issued by HostingCPU. You must cooperate with abuse investigations, fraud screening, security reviews, and remediation requests where your services affect platform stability, reputation, or other customers.
HostingCPU has no general obligation to monitor all hosted activity, content, or network traffic. However, HostingCPU may investigate, monitor, filter, preserve, remove, disable, or disclose relevant material or account information where reasonably necessary for security, abuse prevention, legal compliance, policy enforcement, customer protection, vendor requirements, or platform integrity.
7. Security Incidents, Hacking, Misuse, and Customer Safeguards
HostingCPU uses commercially reasonable technical and operational measures intended to support service security, but no hosting environment, control panel, software stack, network path, backup medium, or internet-connected service can be guaranteed to be completely secure, immune from compromise, error-free, or continuously available. You acknowledge and agree that unauthorized access, hacking, credential theft, malware, ransomware, insider misuse, software vulnerability exploitation, denial-of-service events, zero-day attacks, data leakage, corruption, destruction, interception, or exfiltration may occur despite reasonable precautions.
HostingCPU is not an insurer or guarantor of customer systems, customer content, customer confidentiality, customer business continuity, or customer disaster recovery outcomes. You are solely responsible for implementing and maintaining appropriate application security, credential controls, endpoint security, software patching, database protection, encryption, monitoring, backup rotation, offsite backups, and tested restoration procedures appropriate to your risk profile.
Where a compromise, defacement, misuse event, or data exposure is caused or materially contributed to by weak credentials, exposed APIs, outdated CMS components, outdated plugins, insecure custom code, vulnerable customer applications, unpatched systems, unsafe administrator practices, or third-party software selected by you, HostingCPU may assist at its discretion but does not assume responsibility for resulting damage, business loss, notification obligations, restoration costs, or regulatory exposure.
8. Suspension and Termination
HostingCPU may suspend, restrict, or terminate any service immediately if we reasonably believe there is non-payment, fraud, legal risk, abuse, malware, resource misuse, policy violation, harmful activity, or a threat to our systems, personnel, network, vendors, or other customers. Where practical, we may provide notice, but we are not required to delay action where urgent protection is needed.
Termination does not relieve you of unpaid fees accrued before termination. Unless prohibited by law or contract, HostingCPU may delete service data after termination or expiration of any retention window.
HostingCPU may also refuse renewal, reactivation, migration assistance, restoration work, or further commercial engagement with accounts that present repeated abuse, fraud, payment disputes, reputational risk, sanctions risk, unlawful use, or operational burden disproportionate to the applicable service value.
9. Warranties, Disclaimers, Liability Limits, Downtime, and Data Loss
Except as expressly stated in a signed agreement, the services are provided on an “as is” and “as available” basis. HostingCPU disclaims implied warranties including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.
To the maximum extent permitted by law, HostingCPU will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages, loss of profits, loss of data, business interruption, or loss arising from service use, outages, delays, compromise, suspension, third-party failures, or customer misconfiguration. To the extent liability cannot be excluded, HostingCPU’s aggregate liability relating to a claim will not exceed the fees paid by you for the affected service during the three months preceding the event giving rise to the claim.
Nothing in these Terms excludes liability that cannot lawfully be excluded under applicable law. However, any claim must be brought on an individual basis and within the shorter of any period prescribed by law or one year from the date the cause of action arose, to the extent such contractual limitation is enforceable.
Without limiting the foregoing, HostingCPU is not liable for website defacement, data corruption, accidental deletion, failed restoration, partial restoration, backup failure, unauthorized publication, credential misuse, database loss, email loss, file-system corruption, ransomware encryption, leakage of customer-held or end-user data, reputational injury, institutional disruption, loss of admission or examination records, compliance exposure, or customer notification costs arising from or relating to service use, except to the extent such liability cannot lawfully be excluded under applicable law.
HostingCPU does not guarantee uninterrupted power, network availability, routing continuity, datacenter continuity, hardware continuity, upstream cloud continuity, DDoS immunity, or recovery within any specific period unless expressly stated in a separate signed service level agreement. Long-duration outages, emergency maintenance, routing events, upstream vendor incidents, attacks, and recovery delays may occur, and the customer assumes the business continuity risk of relying on internet infrastructure.
If the customer does not maintain its own tested off-platform backups, redundant systems, archival copies, or failover processes, the customer assumes the full risk of permanent loss or unavailability of data, applications, websites, or communication records. HostingCPU has no obligation to recreate destroyed environments, rebuild lost websites, or compensate for losses that could have been mitigated through reasonable backup, redundancy, or business continuity practices.
10. Indemnity
You agree to defend, indemnify, and hold harmless HostingCPU, its owners, staff, affiliates, contractors, and service providers from claims, losses, liabilities, costs, and expenses arising out of your content, websites, applications, account activity, policy violations, misuse of the services, infringement claims, or violation of law.
11. Governing Law and Disputes
These Terms are governed by the laws of India, without regard to conflict-of-law principles. Subject to mandatory law, any dispute relating to the services, payments, suspension, data use, or these Terms must be brought before the competent courts having jurisdiction over the registered or principal office of HostingCPU in India, unless a different forum is required by applicable law or expressly agreed in a signed contract.
12. Third-Party Services and External Links
HostingCPU may offer or integrate third-party software, domains, payment tools, cloud infrastructure, registrars, operating systems, license providers, control panels, or external links. HostingCPU is not responsible for third-party acts, omissions, downtime, policy changes, or legal terms, and your use of such third-party offerings may be subject to additional contractual terms imposed by those providers.
Links to third-party websites are provided for convenience only. HostingCPU does not endorse and is not responsible for third-party content, security, terms, privacy practices, availability, or business conduct. Your dealings with third parties are solely between you and the relevant provider.
13. Electronic Records, Entire Agreement, and Contract Controls
You agree that electronic orders, invoices, support communications, click-through acceptances, service tickets, and electronically stored records may be used by HostingCPU as evidence of transactions, instructions, approvals, and contractual assent to the fullest extent permitted under applicable law, including the Information Technology Act, 2000 and related Indian legal principles governing electronic records and electronic commerce.
These Terms, together with the legal policies published by HostingCPU and any signed order form, proposal, or enterprise agreement, constitute the entire agreement for the relevant services. If there is a conflict, the signed enterprise agreement or order form prevails over these website terms for the specific services it covers.
14. No Third-Party Beneficiaries, Assignment, Severability, Waiver, and Survival
These Terms do not create rights in favor of any third party except as expressly stated. You may not assign or transfer your rights or obligations without HostingCPU’s prior written consent. HostingCPU may assign or transfer its rights or obligations in connection with restructuring, business transfer, merger, acquisition, financing, subcontracting, or operational reorganization.
If any provision is held invalid or unenforceable, the remaining provisions remain in effect to the fullest extent permitted by law. A failure or delay by HostingCPU in exercising a right is not a waiver. Clauses relating to payments, indemnity, liability limits, data handling, dispute resolution, and post-termination obligations survive termination.
15. Force Majeure and Policy Hierarchy
HostingCPU is not liable for delay, suspension, or failure caused by events beyond its reasonable control, including internet failures, upstream provider outages, cable cuts, cyberattacks, war, riots, embargoes, labor disruptions, governmental action, pandemic-related disruptions, natural disasters, utility failures, or acts of third-party infrastructure providers.
These Terms incorporate our legal policies published on the HostingCPU legal center. We may revise these Terms and related policies from time to time. Updated versions become effective when posted, unless a later effective date is stated. Continued use of the services after the effective date constitutes acceptance of the updated version.
16. Service Levels, Maintenance, and Binding Service Commitments
Unless expressly stated in the applicable service plan or other HostingCPU-issued service documentation as a binding service commitment, HostingCPU does not provide any contractual uptime guarantee, service credit regime, recovery-time commitment, response-time commitment, restoration-time commitment, or performance commitment. Any target, estimate, commercial statement, sales communication, or support statement regarding uptime, stability, support speed, restoration, or incident response is non-binding unless expressly identified by HostingCPU as part of a binding service commitment.
HostingCPU may perform scheduled maintenance, emergency maintenance, routing changes, security remediation, migrations, hardware intervention, software upgrades, kernel work, control panel maintenance, or abuse containment without liability for resulting interruption, degraded performance, or partial inaccessibility. Service credits, if any, are available only where expressly promised in a signed agreement and are your exclusive contractual remedy for covered downtime to the extent permitted by law.
17. Dedicated Server, Infrastructure Reservation, and Managed Scope Terms
Dedicated Server and other reserved-resource services may require provisioning lead time, identity checks, fraud review, hardware allocation, network assignment, operating system installation, control panel deployment, and vendor dependency review before activation. Provisioning estimates are non-binding unless expressly stated in a signed written contract.
For Dedicated Server services, hardware replacement timing, remote-hands timing, RAID recovery, disk replacement, rebuild success, rescue-mode availability, OS reinstall success, and data recoverability are not guaranteed unless expressly covered in a separate written agreement. Hardware failure, controller failure, filesystem corruption, firmware failure, or customer-side misconfiguration may result in partial or total data loss, and HostingCPU is not responsible for the absence of a recoverable copy where the customer has not maintained independent backups.
Unless expressly stated in writing, HostingCPU does not assume responsibility for customer application architecture, code quality, security posture, database optimization, software compatibility, custom firewall rules, third-party scripts, or customer business continuity planning. Managed assistance, if offered, is limited to the specific scope stated in the applicable plan, proposal, or signed agreement, and all services not expressly included remain the customer’s responsibility.
Dedicated resources, reserved capacity, custom procurement, and dedicated infrastructure orders may be non-cancellable or only partially refundable after commitment, because HostingCPU may incur upfront hardware, licensing, rack, network, labor, and vendor costs specifically for the customer order.
Last updated: April 9, 2026
